Return & Refund Policy

At Xmen Clothing, we aim to deliver products that meet your expectations in quality, fit, and condition. However, if there is an issue, please read our policy below carefully.

Exchange Policy

We offer exchange only for size or fitting issues.

  • Exchange request must be made within 15 days of receiving your order
  • Product must be unused, unwashed, and in original condition with tags intact
  • Customers will be responsible for delivery charges for exchange

Return Policy

Returns are only accepted if the product is:

  • Damaged, defective, or incorrect item received

To process a return:

  • You must contact us within 15 days of receiving the order
  • You must provide proper proof (clear images or video) showing the issue
  • Without proof, the return request will not be approved

Refund Policy

  • Refund will only be issued after the returned product is received and inspected
  • Once approved, the refund will be processed within 7 working days
  • Refund will be sent via the same method or agreed alternative